European Motorcycles of Western OregonService Department
2 Week Advance Notice
The more notice we have, the better chance we have of accomodating your service appointment request. From March 1st through October 31st, it is likely that we will have two weeks of service appointments on the schedule; therefore, it is extremely helpful to anticipate your service needs (oil changes and tire changes are an exception to the rule) at least two weeks before they are needed.
For liability reasons, we do not install tires purchased elsewhere. As a BMW motorcycle franchised dealership, it is our duty and responsibility to operate with the best interest of the customer, our business, and the brand(s) we represent. When tires are sourced outside our dealership, we lose control over the conditions the tires were stored, how the tires have been handled, and dates of manufacture.
This loss of control creates a huge liability for a small-business like a motorcycle dealership. There are a couple of cases when dealerships installed tires their customers had purchased elsewhere, that caused accidents. Ultimately the dealerships had to close their doors due to legal defense fees. With all of this in mind and in order to protect a customer's well-being and the livelihood of our staff members, we have chosen not to install tires purchased elsewhere.
BMW & Ducati Information
When making a service request, please provide as much information as possible, including current mileage or inticipated mileage at service date and the last 7 digits of the BMW & Ducati Vehicle Identification Number (VIN) as this will help us more closely determine the costs associated with the work as well as time required for completing the requested task(s).
Work To Be Done
When submitting your request, feel free to reference your needs:
- New Tires
- Oil Change
- 600 Mile Service
- BMW Service (6K / 18K / 30K / 42K / 54K / etc)
- BMW Inspection (12K / 24K / 36K / 48K / 60K / etc)
- Ducati Service (7.5K / 15K / 22.5K / 30K / etc)
- Annual Inspection
- Accessory Removal/Installation
- Pre-purchase Inspection
- Post-purchase Inspection
- Shipping / Receiving Your Motorcycle
Before You Leave Home
If you are having a scheduled service (BMW Service, BMW Inspection, or Annual Inspection) performed by one of our dealersips, be sure to bring along your service booklet so that we can stamp it and help you keep your records current.
You'll also want to remove all non-bolted on accessories such as tankbags and saddlebags, since these items take up space in the Service Department and will require additional time to remove and re-install.
The credibility of our Service Department is absolutely astounding. Specializing in stock and high performance BMW & Ducati, we are equipped to make your bike suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.
We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your BMW & Ducati motorcycle in an efficient, precise, and timely manner.
Service Recommendations and Delivery
Please call our Service Department at 541.338.0269 541.338.0269to schedule your service work.